Privacy Policy

Name: PABLO MANUEL SALVIEJO DELGADO
Tax ID: 12409600L
Address: Calle Borrancho nº1 – B, 39110, Cantabria, Santa Cruz de Bezana
Phone: 615583589
Email: hola@monestudio.com

Depending on the relationship you may have with us, the following categories of personal data may be processed, and the data may originate from various sources:

Contact forms and phone calls:
The data comes from the data subject or their legal representative.
Categories of data to be processed: “Identification data” (name, email address, and phone number).

Quote requests:
The data comes from the data subject or their legal representative.
Categories of data to be processed: “Identification data” (name, email address, phone number).

Provision of services or sale of products:
The data comes from the data subject or their legal representative.
Categories of data to be processed:
“Identification data” (name, email address, phone number, postal address)
“Financial data” (bank details)

Sending of commercial communications:
The data comes from the data subject or their legal representative.
Categories of data to be processed: “Identification data” (name, email address, phone number, image).
Explicit consent will be requested for this purpose.

Contact forms: All data provided by visitors on the website of PABLO MANUEL SALVIEJO DELGADO will be included in the record of personal data processing activities, created and maintained under the responsibility of PABLO MANUEL SALVIEJO DELGADO. This data is essential to respond to inquiries or requests for information submitted by our visitors.

Customer service: All data provided by our clients will be included in the record of personal data processing activities, created and maintained under the responsibility of PABLO MANUEL SALVIEJO DELGADO. This data is necessary to provide the services contracted by our clients, as well as to address any questions or issues they may raise through our customer service channels.

Incoming calls: All data provided by individuals who contact PABLO MANUEL SALVIEJO DELGADO will be included in the record of personal data processing activities, created and maintained under the responsibility of PABLO MANUEL SALVIEJO DELGADO. This data is essential to respond to the inquiries or requests for information made to us.

Website visitors: We conduct anonymized tracking of visitors to the website of PABLO MANUEL SALVIEJO DELGADO in order to understand which pages and services are most relevant to our potential clients.

Newsletter on products and services: Clients who check the consent box for receiving commercial communications/advertising will be sent information related to the products/services we offer.

a) Contractual relationship: This applies when you contract any of our services or purchase our products.

b) Legitimate interest: To handle inquiries and claims you submit to us, and to manage the collection of outstanding payments.

c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to your inquiry or request for information, as well as to send advertising with your prior consent.

We share your personal data with the entities necessary to fulfill the purpose of the processing, as well as with those entities to which we are legally obligated to disclose the information in order to comply with the law.

In cases other than those mentioned above, if we need to share your personal information with other entities, we will first ask for your permission through clear options that will allow you to decide accordingly.

We will not carry out international transfers of your personal data for any of the purposes indicated.

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. When determining the appropriate retention period, we assess the risks associated with the processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests as described in this Privacy Notice and Cookie Policy.

In this regard, PABLO MANUEL SALVIEJO DELGADO will retain personal data, duly blocked, after the end of the relationship with you, for the duration of the limitation period for any legal actions that may arise from the relationship maintained with the data subject.

Once blocked, your data will become inaccessible to PABLO MANUEL SALVIEJO DELGADO and will only be processed to make it available to public administrations, judges, and courts, in order to address any potential liabilities arising from the processing, as well as for the exercise or defense of claims before the Spanish Data Protection Agency.

We make every reasonable effort to maintain the confidentiality of the personal information processed within our systems. We apply strict security standards to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature of the data, and the risks to which it is exposed.

However, we cannot be held responsible for the use you make of your own data (including username and password) when accessing our website. Our staff adhere to strict privacy rules, and in the event that we contract third parties to provide support services, we require them to comply with the same standards and allow us to audit them to verify compliance.

You are informed that you may exercise the following rights:

a) Right of access to your personal data, to know what data is being processed and the nature of the processing operations carried out on it;

b) Right to rectification of any inaccurate personal data;

c) Right to erasure of your personal data, when legally possible (for example, due to a legal obligation);

d) Right to restriction of processing of your personal data when the accuracy, legality, or necessity of the processing is in doubt; in such cases, we may retain the data for the establishment, exercise, or defense of legal claims;

e) Right to object to the processing of your personal data when the lawful basis for processing is our legitimate interest. In this case, PABLO MANUEL SALVIEJO DELGADO will cease processing your data unless compelling legitimate grounds exist or it is required for the defense of legal claims;

f) Right to data portability, when the lawful basis for processing is a contractual relationship or your consent;

g) Right to withdraw consent previously given to PABLO MANUEL SALVIEJO DELGADO.

You can exercise your rights free of charge and at any time by contacting us at Calle Borrancho nº1 – B, 39110, Cantabria, Santa Cruz de Bezana, or by sending an email to hola@monestudio.com
.

If you believe that your rights have not been properly addressed by our organization, you may file a complaint with the Spanish Data Protection Agency through one of the following channels:

– Online portal: https://www.aepd.es
– Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
– Phone: 901.100.099 and 912.663.517

Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require legal representation.

PABLO MANUEL SALVIEJO DELGADO reserves the right to modify this policy in order to adapt it to legislative or jurisprudential developments that may affect its compliance.

To ensure compliance with personal data protection regulations, PABLO MANUEL SALVIEJO DELGADO has received consulting and advisory services from ClickDatos.